Privacy Policy
Effective Date: July 19, 2026
The Detox Docs ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, complete forms, schedule appointments, enroll in our programs, or communicate with us through email, phone, or text message.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Health history and wellness information voluntarily submitted through questionnaires or intake forms
• Payment and billing information
• Appointment information
• Information submitted through applications, contact forms, webinar registrations, or other online forms
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and cookies used to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services. Specifically, we may use your information to:
• Schedule, confirm, and manage appointments
• Communicate with you regarding your care, programs, services, or account
• Respond to inquiries submitted through our website, email, phone, or social media
• Deliver educational content, newsletters, webinar reminders, and wellness resources you have requested
• Send appointment reminders, follow-up messages, and other customer service communications
• Send promotional offers, updates, or marketing messages only when you have provided consent to receive them
• Process payments and maintain accurate business records
• Improve our website, services, and customer experience
• Comply with applicable laws, regulations, and professional obligations
We will only use your personal information for the purposes described in this Privacy Policy or as otherwise permitted by law.
3. SMS Communications
If you choose to provide your mobile phone number, you consent to receive text messages from The Detox Docs related to your appointments, wellness programs, educational content, customer support, and other services you have requested. With your consent, we may also send occasional promotional messages regarding our programs, services, webinars, or special announcements.
Message frequency may vary depending on your interactions with our practice. Message and data rates may apply based on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at askthedetoxdocs@gmail.com.
Your mobile phone number and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
4. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only when necessary to operate our business or provide services to you, including:
• Service providers who assist with appointment scheduling, payment processing, secure communication, website hosting, customer relationship management, and other business operations
• Healthcare professionals or laboratories involved in your care, when authorized by you or otherwise permitted by applicable law
• Government agencies or regulatory authorities when required by law or to protect our legal rights
• Successors or business partners in the event of a merger, acquisition, or sale of business assets, subject to applicable privacy laws
All third-party service providers are expected to maintain appropriate safeguards to protect your personal information.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security, but we are committed to using industry-standard practices to help safeguard your information.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies are small files stored on your device that help us understand how visitors interact with our website.
We may use third-party analytics tools to collect non-personal information such as browser type, device information, pages visited, time spent on our website, and other usage data. This information helps us improve website performance and user experience.
You can modify your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect the functionality of certain parts of our website.
7. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the ability to:
• Request access to the personal information we maintain about you
• Request that inaccurate or incomplete information be corrected
• Request that your personal information be deleted, subject to legal or regulatory requirements
• Opt out of receiving marketing emails or SMS messages at any time
To exercise any of these rights or if you have questions about your personal information, please contact us using the information provided below.
8. Contact Information
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
The Detox Docs
Email: askthedetoxdocs@gmail.com
Website: https://www.thedetoxdocs.com
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.